Q: My panels are digging into the carpet when I move them. Can they be adjusted up?

A: Possibly. Wall systems are designed to have an exact clearance at the top between the panel and the track, and a specific clearance at the bottom between the panel and the flooring. If the panels have come out of adjustment and are too close to the floor, they can be adjusted back to the proper top clearance. If the panels are not out of adjustment, there may be more serious problems such as a heave in the floor, an improper measurement made at the time the panels were manufactured or a sag in the overhead support structure. Only complete diagnosis with laser levels and the manufacturer’s original clearance requirements can identify the real cause of the problem.

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